I sincerely hope to get a favourable reply within the upcoming number of times, so I can proceed making use of American Airlines for my travel.
traveling from Miami to Lima on Saturday March 21 even though I reserve the seats beforehand I acquired the last row on the ideal side because of the window along with the seat did not move creating my flight tricky ., on just how back on flight # 918 the service was worst. in the check in I needed to open my go well with situations to even up the weigth . After i give to buy The three extra lbs they try to charge me $ a hundred and eighty.00per fit case. avoiding to pay for $ 480.00 I needed to go on he floor to maneuver around my belongins ,I had to return to the counter since out seats ( we were being # ten on line at check in ) were being separates, after that we had to help keep going for walks over the gates as the counter personnel never gave us the gate quantity, ( when i question regarding the gate information to a different amercian ailines employee in gate 26 he pointed towards the gate screan ) this time the seats felt more compact that typical , the food stuff was terrible, the bread was so hard , the lettuce about the salad search previous , I returned the food items exactly the same way which i acquired it, The sunshine turns off while im reading through severeal situations that I had to keep my finger around the change to carry on studying following 5 awful several hours I got on the summary that I wont vacation on American Airways again
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The flight crew automatixallu produced me Check out my bag Regardless that thier were being various open up overhead bins. See hooked up flight data. It could be awesome should they crew did bot saw it wasnt thier fault and dont blame them.
I desired to have a second to call out the excellent consumer service Connie Sanders in the Dallas Place of work gave my wife And that i in an exceedingly annoying situation. Connie went over and past to make sure we had been cared for and her volume of notice to restoring our difficulties crammed working day was amazing, she single handedly restored my religion within your organization and she or he warrants congratulations for that work that she does.
january 26 my son flew non prevent from st. louis to laguardia airport Big apple. He arrived, his baggage didn’t. He described at the airport that his bag didn't arrive off the plane. The Woman in the booth checked the claim ticket. The bag experienced not still left St. Louis. She gave him a locator variety and advised him they'd be calling him before long. They might not uncover it so that they despatched him a form to complete of his possessions while in the bag. He despatched it in.
Under no circumstances I repeat hardly ever will I choose American Airways. Yet again.Entirely unprofessional workers through the ticket agent to flight attendants. All of the jokes I've heard about it being a †cattle hauler †airline is sadly true in my the latest working experience.pretty sad.
That is my 1st experience with American Airways and it has been the worst! My best friend and I took a trip to St. Maarten and there has been practically nothing but difficulties since the return flight. To start with, they couldn’t obtain her reservation and tried to prices her $one,a hundred for any flight she currently compensated for. Then, I had been pressured to pay for a 2nd checked bag, Even though I've Usually been in a position to check the bag. Right after, my flight (2119) was delayed for more than an hour. NOW I am on my connecting flight from MIA to ATL and THIS flight is delayed above an hour. Does America Airlines understand We've life…friends and family buying us up in the airport?
I also prefer to comment on the wonderful service AA presents towards the handicapped. I am eighty four yrs old and now require wheelchair guidance to receive about within the airports. I used to be astonished and delighted on the guidance I received, and in addition at the attitudes of your people who assisted me With all the wheelchair aid, and also the motorists on the Get the facts handicap carts in Charlotte airport. They had been all so helpful and very helpful at the same time.
I have already been touring with American Airlines for a few years now and am now really stunned at a current prevalence. I had just gotten back again from trip to discover that my suitcase was missing. American Airlines explained to me I was purported to get it back the next day, still I only received it two days later on and located that my suitcase had been ripped open and ruined.
was in Haiti August seventeenth,went towards the airport 11-30am and the flight was to depart for your US at 1pm and was advised I HAD MISSED MY FLIGHT.But was not supplied any essentive to remain for the following day,and was pressured to acquire A further tickert for August 23rd at my expence.I Just about missing my task as a consequence of tht,they marketed my seat and put me at an expected expencies of which I DEMAND Being COMPANCERTATED FOR THE MONEY Dropped,WAGES Missing.
I not long ago experienced a flight cancelled by American Airlines and stood inside a line for 45 minutes to have rebooked on A further flight. I used to be shocked to determine that the gate brokers did not Have got a perspective into your out there USAIR flights.
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I am astonished at the lack of purchaser service at American Airlines. I had been a flight attendant for thirty years and took great pride during the instruction I been given from American. With a the latest trip I viewed a passenger and agent argue about which one was ruder. There is not any evident enforcement of grooming guidelines anyplace in the corporation.